95% of our communications is through e-mail. We read and reply quite often in a day. However, if you feel more comfortable or if it is more convenient, Music Boxes and Treasures offers a toll free number, 877-MBT-SHOP (877-628-7467). The best time to call is Monday thru Friday 6 - 10 pm EST and Saturday 1 - 4 pm EST. If we are not available, please leave a message and your call will be returned promptly.